'collective intelligence' of your people
Solutions for engaging large (or small) groups of dispersed people to systematically address challenges or drive change, growth and efficiency
What is collective intelligence?
Collective intelligence exists in nature. Bees, colonies of ants, schools of fish, flocks of birds, fireflies flashing synchronously - are all examples of remarkable, coordinated behaviors that emerge from collective, decentralised intelligence.
In today’s connected world - where artificial intelligence (AI) is becoming increasingly prominent - a new type of 'collective intelligence' (CI) has emerged, generated through large, interconnected and organised groups of people and computers working alongside each other.
CI has been scientifically proven to achieve superior outcomes to challenges compared to solutions designed by an individual or centralised leadership. [source]
How can CI be 'harnessed'?
Nature's self-organizing social processes - evident in birds, ants, fish and bees - have remarkable similarities and share four common principles - coordination, cooperation, contemplation and collaboration. [source]
These '4Cs' is what makes nature's CI suitable for adaptation to group human behaviour and decision making, or 'human CI'.
The HYPE 'collective intelligence' solution combines the 4Cs into a flexible, managed workflow that can be customised to address virtually any problem, challenge or strategic objective.
CSP continues a 30-year heritage of applying technology to solve system-level problems for business, government and civil society which began when Tim Murray founded Infrastructure Control Services (ICS) in 1990. ICS digitized asset management for the NSW roads and rail networks and from 1996-2000 assisted business and government to ensure that their infrastructure was 'Y2K ready'.
In 1999 Tim listed ICS Group on the ASX as ICSGlobal to pioneer a medical banking project called Thelma. He acquired the London Patient Billing Service in 2007 as a UK beachhead, renamed LPBS to Medical Billing & Collection, put a new management team in place and by 2010 MBC was UK’s No.1 medical billing service provider to the independent healthcare sector.
Tim founded CSP in 2010. Together with our technology partner HYPE Innovation, we continue the heritage of supporting business, government and civil society with the right technology, processes and support to harness your greatest asset - the knowledge, experience and inventiveness of your people - and systematically channel this 'collective intelligence' into superior solutions to big, complex, modern-day challenges.